By shopping with Studio Éter, you are agreeing to accept the following conditions, under which we provide all our content and services. Please take a moment to read and understand them before you use our site.

Studio Éter items are described and photographed as accurately as possible, however due to the handmade nature of the objects, items will vary slightly in size and pattern markings.

Prices and Payment
All prices on the Studio Éter website are quoted in Australian Dollars ($AUD), and are subject to change without notice.

Delivery
Please ensure that the delivery details entered during checkout are correct. We cannot be responsible for orders delivered to an incorrect address provided to us by you. Shipping charges
will apply for orders that have to be re-sent due to incorrect details provided to us.

You will receive a tracking number from us once your order has been dispatched. It is your responsibility to ensure you will be able to receive the parcel. If a parcel cannot be delivered and has to be returned to us, re-delivery charges will apply.

Delivery date estimates are given upon checkout and are good faith estimates only. Studio Éter reserves the right to withhold delivery to any particular place or location at our sole discretion.

Damaged Goods
We take great care in packaging the ceramics as safely as possible. Each piece is carefully wrapped and surrounded by eco-friendly packaging. In the unfortunate event where goods arrive damaged and/or faulty, please contact us within 24 hrs of the receipt of the goods, along with heading to your local post office with the packaged goods.

Returns Policy
Please note Studio Éter does not offer exchange or return of product for change of mind so please shop mindfully, this includes pre-ordered items. All sales are final.